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TERMS OF SERVICE: REAL AUTHENTICATION, LLC


  • These Terms of Service provided by REAL AUTHENTICATION, LLC, to the buyer (you) shall constitute an agreement for Authentication, Identification and Appraisal services. The Terms of Service contained is a legally binding contract in which you, the buyer, will be entering should you choose to purchase and have your item Authenticated, Identified and/or Appraised through our online electronic portal by REAL AUTHENTICATION, LLC. You agree the right to forfeit any right to the photos or information submitted as they will then become the property of REAL AUTHENTICATION, LLC.   Please see our Privacy Policy to gain information about personal information obtained by REAL AUTHENTICATION, LLC.


  • Should REAL AUTHENTICATION, LLC provide a service to you, the buyer, the Agreement is solely and only based on the terms of Service provided by REAL AUTHENTICATION, LLC. The Terms of Service will only become valid should REAL AUTHENTICATION, LLC accept and to be paid in full for a service or services; rather it be, Authentication, Identification or Appraisal. REAL AUTHENTICATION, LLC reserves the right to refuse, deny or cancel a purchase or order at the companies own discretion.


  • Services provided by REAL AUTHENTICATION, LLC are provided by knowledgeable and skilled professionals with years of training, learning and hands on experience with over 100K designer items.  The determinations of each Authentication, Identification and Appraisal, or rather service provided, is the opinion and or determination by a skilled expert authenticator under the Limited Liability.   The services provided are based upon the buyers purchase order information provided; that being photos and description of each item submitted. The buyer, you, has the right to seek a second evaluation with a separate company. REAL AUTHENTICATION, LLC does not make or provide any warranties or insurance about the reliability and accuracy for the outcome of the order or service.


  • REAL AUTHENTICATION, LLC is in no way and shall not be held accountable, liable or responsible should the opinion of REAL AUTHENTICATION, LLC regarding an order or service be disagreed upon at any time by a second non-affiliated opinion or third party opinion.


  • A service will ONLY be provided with the must following items provided by you, the buyer: a cleared payment and paid in full, visible, accurate and relevant and requested photos of and for the item needing a service, proper and correct contact information.  A service by REAL AUTHENTICATION, LLC will not be provided, held accountable or liable should any of the information provided by you, the buyer, not be provided with in the time frame of the purchase and thereafter.  The buyer, you, are responsible and accountable for the information submitted to REAL AUTHENTICATION, LLC and to look over and approve all information requested by REAL AUTHENTICATION, LLC such as contact information and photos before submitting for a service or order.


  • The Certificate of Authenticity will never require to include the buyers information if requested by the buyer. Whether that be name, address, email, phone number etc.  The buyer understands and agrees REAL AUTHENTICATION, LLC is excluded and therefore no way affiliated with you, the buyer, when obtaining the report of; Authentication, Identification and/or Appraisal.  The buyer understands and agrees the images provided for the initial service or order may be placed and used within the report to show and provide authenticity.  The buyer, understands and agrees that REAL AUTHENTICATION, LLC is in no way affiliated with the purpose of any third party media should it be brought forth from any service or documentation materials provided.


  • The services offered by REAL AUTHENTICATION, LLC are priced accordingly.  The prices provided by REAL AUTHENTICATION, LLC are not nor ever negotiable.  REAL AUTHENTICATION, LLC reserves the right to reevaluate, change or alter the pricing of any service at anytime. An order or service purchased or submitted will only be responsible for the amount owed at the time of purchase and can not or will not be altered should pricing change after the time of submission.


  • REAL AUTHENTICATION, LLC will not refund any service or order purchased should the item be found or determined non-authentic or 'fake'. Should REAL AUTHENTICATION, LLC determine the item in question 'unable to evaluate' a refund will be issued in the same way and payment method as the original order was purchased.  REAL AUTHENTICATION, LLC will not refund any service or order purchased should the buyer not be able to provide accurate and visible photos with in 3 days including requested additional photos.

 

  • REAL AUTHENTICATION, LLC reserves the right to legal action should the buyer use, reproduce or make copy of or provide a Certificate of Authenticity, Identification or Appraisals for an item or items that are not related to the original Certificate provided.  At the time of alteration, the Certificate will become null and void and REAL AUTHENTICATION, LLC will not be held accountable or liable for the outcome of third party or buyers actions and/or decisions as the agreement shall be terminated between the buyer and REAL AUTHENTICATION, LLC.


  • REAL AUTHENTICATION, LLC offers instant text photo authentication and will not be held responsible for accrued fees and/or charges with service providers.  Text messaging photo authentications are subject to the same service fee as an order placed through the website.  Text photo authentications will not be complete until the service fee is paid in full.
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